How can we help?
Track your package or send us a message, our team replies within 24 hours.
Track your order
Enter the tracking number from your shipping confirmation email to see where your package is.
Contact us
Questions about your order, the soak ritual or your results? Write to us and we'll get back to you within 24 hours.
Shipping & returns
Quick answers to the most common questions.
How long does shipping take?
Orders are processed within 1–3 business days and usually arrive within 7–15 business days. Every order ships fast with tracking.
When will I get my tracking number?
We email your tracking number as soon as your order ships. Check your spam folder if you can't find it.
What is your return policy?
You're covered by our 60-day money-back guarantee. Contact us using the form above and we'll guide you through the process.
Can I change or cancel my order?
Contact us as soon as possible. If your order hasn't shipped yet, we're happy to change or cancel it.